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Incompetent Dominion Power – Outage Reporting System has Failed!

In the latest example of the total incompetence of Dominion Virginia Power, it seems not only are they incapable of timely repair of electrical outages in the wake of Hurricane Irene, they are now unable to take outage reports or check on the status of repairs due to a failure of their Outage Reporting System.

It seems that Dominion’s failure to prepare for the inevitable storms by trimming trees and properly maintaining their lines is only one example of the poor leadership at Dominion Power. Their automated outage reporting system has gone down.

Apparently, there is no redundancy in this vital system and work orders and all command and control have come to a screeching halt while the geeks try to figure out why a non-redundant system has failed. I was on hold for nearly 30 minutes attempting to get an update of the promised 5PM to 11PM repair time I was previously assigned. When a lady finally answered, she said that she was unable to check on any repairs or take any new reports because their system had crashed.

Lovely!

A quick ride through the neighborhood showed no signs of any electrical repair crews, a limb is still hanging from a line, and power is still out.

I asked the human that answered the phone why my previously given time was “between 5 PM and 11 PM” when they stop working at 6PM. I was told I was wrong about that and they work from dawn to dusk.

That still doesn’t explain an 11 PM time-frame.

I trust that the Governor will be looking into these Keystone Cops on high voltage wires soon.

 

 

About Tom White

Tom is a US Navy Veteran, owns an Insurance Agency and is currently an IT Manager for a Virginia Distributor. He has been published in American Thinker, currently writes for the Richmond Examiner as well as Virginia Right! Blog.

Tom lives in Hanover County, Va and is involved in politics at every level and is a Recovering Republican who has finally had enough of the War on Conservatives in progress with the Leadership of the GOP on a National Level.

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Tom White Says:

Nothing is more conservative than a republican wanting to get their majority back. And nothing is more liberal than a republican WITH a majority.

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