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Attorney General Cuccinelli announces agreement with Internet message board host to eliminate fee for removing abusive posts

RICHMOND (August 9, 2010) – Attorney General Ken Cuccinelli today joined the attorneys general from 33 states in reaching an agreement with Internet message board host to eliminate a $19.99 fee to expedite review of abusive or inappropriate posts. The agreement is the result of an initiative to improve consumer protections on the website.

“Targets of false or harassing posts were being victimized a second time by being charged a removal fee for having the site take those posts down.  I am pleased that we have been able to reach an agreement with Topix to end the fee to expedite the removal of abusive posts,” Cuccinelli said.

As part of the settlement, all reports of abuse on Topix will be reviewed free of charge. The company will also seek to review and remove inappropriate posts within three working days, rather than its previous policy of seven to 14 days.  Additionally, Topix has removed the “flagging” option for reporting abusive posts. The option was ineffective and confusing for consumers as it required multiple users to “flag” a post before it was reviewed.  As a result, many inappropriate posts consumers thought they had reported were never reviewed.

Topix has also agreed to make technical and human resources improvements to better review and block inappropriate posts, as well as to consult on an as-needed basis with the attorneys general to discuss issues of concern, including responsiveness to abuse reports and other consumer complaints., of Palo Alto, CA, describes itself as a “top ten online newspaper destination” which encourages readers to post comments about news items or other matters of community interest.

About Tom White

Tom is a US Navy Veteran, owns an Insurance Agency and is currently an IT Manager for a Virginia Distributor. He has been published in American Thinker, currently writes for the Richmond Examiner as well as Virginia Right! Blog. Tom lives in Hanover County, Va and is involved in politics at every level and is a Recovering Republican who has finally had enough of the War on Conservatives in progress with the Leadership of the GOP on a National Level.

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Tom White Says:

Nothing is more conservative than a republican wanting to get their majority back. And nothing is more liberal than a republican WITH a majority.

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